Payment & Security

At FUNMODO®, we want the checkout process to be clear, simple, and easy to understand.

Our online store offers children’s toys across learning, creativity, active play, and imaginative role-play categories. When you place an order through funmodo.com, the payment options available for your location and order will be displayed during checkout.

We encourage customers to review all order, billing, and payment information carefully before completing a purchase.


Payment Methods

FUNMODO® supports the payment methods shown on our official checkout page.

Depending on your country or region, order value, and the payment services available at the time of purchase, payment options may include:

• Credit cards
• Debit cards
• Digital or online payment methods
• Other payment services made available through our checkout system

The specific payment options available to you will appear during checkout before your order is submitted.

Please confirm that your billing information, shipping details, selected products, and total order amount are correct before authorizing payment.


How Payments Are Processed

Payments for purchases made through funmodo.com are handled through the payment services integrated with our website checkout.

FUNMODO® does not ask customers to send full credit card numbers, complete debit card details, or other highly sensitive payment information through email or ordinary customer service messages.

Payment information should only be entered through the official checkout process on:

funmodo.com

If you receive an unusual payment request, notice an unfamiliar charge, or have concerns about a transaction, please contact our customer support team before providing additional information.


Shopping & Payment Security

Customers can take several reasonable steps to help protect their information when shopping online.

We recommend:

• Accessing FUNMODO® through our official website
• Keeping account passwords and login details private
• Checking order details carefully before submitting payment
• Avoiding the transmission of complete card information by email
• Reviewing payment amounts before confirming a transaction
• Contacting us if you notice an order or payment activity you do not recognize

For more information about how we collect, use, store, and process personal information, please review our Privacy Policy.


Payment and Order Assistance

If you experience an issue involving a payment, transaction, order, refund, or other checkout-related matter, please contact our customer support team.

Customer Service Email:
service@funmodo.com

Phone:
+86 199 0779 5717

To help us review your request efficiently, please include:

• Your order number
• The email address used during checkout
• A short explanation of the issue
• Relevant order or transaction details, where appropriate

For your security, please do not send full payment card numbers, security codes, banking passwords, or other highly sensitive financial credentials by email.

Our support team will review the information provided and assist you with the appropriate next steps.


Returns, Refunds & Payment Adjustments

If you need assistance with a return, exchange, refund, or another post-purchase issue, please contact us before sending any product back.

Customer Support Email:
service@funmodo.com

When contacting us, please include your order number, the product involved, and a brief description of your request.

If photos or additional information are relevant to the issue, our customer support team may request them during the review process.

For full information about return eligibility, refund procedures, exchanges, and applicable conditions, please review our Return & Refund Policy.


Transaction Questions

If you believe you were charged incorrectly, charged more than expected, or do not recognize a transaction associated with FUNMODO®, please contact us with the relevant order information.

We will review the available records associated with the transaction and provide assistance where appropriate.

If the transaction was processed through a third-party payment provider, additional review or verification may also be handled by that payment service according to its own procedures and terms.


Company Information

Brand Name:
FUNMODO®

Official Website:
funmodo.com

Legal Entity:
Ganzhou Jingdu Information Technology Co., Ltd.

Unified Social Credit Code:
91360702MAEEX1QQ6T

Registered Address:
Room 11, 2nd Floor, Building 2, Huaerjie Mingfu, No. 12 Jiaxuan Road, Zhanggong District, Ganzhou, Jiangxi, China

Phone:
+86 199 0779 5717

Customer Support Email:
service@funmodo.com

FUNMODO® and the online store available through funmodo.com are operated by Ganzhou Jingdu Information Technology Co., Ltd.

The company is responsible for online store operations, customer support, order coordination, payment-related customer assistance, and other associated e-commerce activities.


Our Commitment

At FUNMODO®, we aim to provide customers with a straightforward and transparent shopping experience from product selection through checkout and after-sales support.

We are committed to providing:

• Clear product information
• Understandable checkout details
• Transparent payment information
• Responsive customer support
• Accessible order and after-sales assistance

Our customer service team is available to assist with questions involving payments, orders, shipping, returns, refunds, and other purchase-related matters.

Thank you for choosing FUNMODO®.

Play, Create, Discover.