Terms & Conditions
Welcome to FUNMODO®.
These Terms & Conditions apply to purchases, orders, transactions, and related services provided through funmodo.com.
By placing an order through our online store, you agree to these Terms & Conditions and the other policies referenced on our website.
Please review the following terms before completing a purchase.
1. About FUNMODO®
FUNMODO® is an online children’s toy brand offering products centered around learning, creativity, active play, and imaginative role play.
Our goal is to provide customers with clear product information, a convenient online shopping experience, and responsive customer support.
The FUNMODO® online store is operated by:
Brand Name:
FUNMODO®
Official Website:
funmodo.com
Legal Entity:
Ganzhou Jingdu Information Technology Co., Ltd.
Unified Social Credit Code:
91360702MAEEX1QQ6T
Registered Address:
Room 11, 2nd Floor, Building 2, Huaerjie Mingfu, No. 12 Jiaxuan Road, Zhanggong District, Ganzhou, Jiangxi, China
Customer Support Email:
service@funmodo.com
Phone:
+86 199 0779 5717
Ganzhou Jingdu Information Technology Co., Ltd. is responsible for the operation of funmodo.com, customer support, order coordination, and related ecommerce activities.
2. Product Information and Availability
We make reasonable efforts to provide useful and accurate information about products offered through funmodo.com.
Product pages may include information such as:
• Product descriptions
• Images
• Prices
• Available options
• Recommended age guidance
• Product dimensions
• Materials, where applicable
• Included components
• Assembly or setup information
• Availability
Because our products include different types of children’s toys, the information provided may vary from one product to another.
Please note that:
• Product colors may appear slightly different depending on screen settings, lighting, or display characteristics
• Product packaging may occasionally vary
• Product availability may change without notice
• Product descriptions or specifications may be updated when necessary
• Minor differences may occur where they do not materially change the intended function of the product
If a product becomes unavailable after an order has been submitted, we will contact the customer using the information provided with the order and offer an appropriate resolution.
3. Prices and Promotions
Product prices are displayed on funmodo.com and the applicable amount will be shown during checkout.
Prices may change from time to time due to factors including:
• Product updates
• Operational costs
• Market conditions
• Promotional campaigns
• Other business considerations
Any promotion, discount, coupon, or special offer is subject to the terms shown in connection with that offer.
Promotions may:
• Apply only to selected products
• Be limited to specific dates
• Have eligibility requirements
• Be unavailable in combination with other offers
• End or change according to the applicable promotional terms
FUNMODO® may correct pricing, product, or promotional errors when reasonably necessary.
4. Placing an Order
To place an order, customers must provide the information requested during checkout.
This may include:
• Full name
• Shipping address
• Billing information
• Email address
• Phone number
• Payment information
Customers are responsible for ensuring that the information submitted is complete and accurate.
After an order is submitted successfully, an order confirmation may be sent to the email address provided during checkout.
Receipt of an order confirmation does not necessarily mean that the order has been finally accepted or fulfilled.
5. Order Review and Acceptance
FUNMODO® may review orders before fulfillment.
An order may be cancelled or declined in circumstances including:
• Payment authorization failure
• Incomplete or inaccurate order information
• Product or inventory unavailability
• Incorrect pricing or product information
• Suspected fraudulent, unauthorized, or unusual activity
• Other circumstances that reasonably prevent fulfillment of the order
If we cancel an order after payment has been successfully collected, any applicable refund will be handled according to the circumstances and the payment method used.
Where appropriate, we will notify the customer using the contact details provided with the order.
6. Payment Terms
Payments made through funmodo.com are processed using the payment methods and third-party payment services available through our checkout system.
By submitting an order, you confirm that:
• The payment information provided is accurate
• You are authorized to use the selected payment method
• Sufficient authorization is available to complete the transaction
• Payment must be successfully processed before the order can proceed through fulfillment
FUNMODO® does not ask customers to send full payment card numbers or card security codes through ordinary customer service emails.
For additional information regarding payment processing and transaction-related security, please review our Payment & Security Policy.
7. Order Changes and Cancellations
If you need to request a change or cancellation after placing an order, please contact us as soon as possible.
Customer Support Email:
service@funmodo.com
Whether we can make a requested change will depend on factors such as:
• Current order status
• Fulfillment progress
• Shipping status
• Product availability
We will make reasonable efforts to assist.
However, once an order has entered fulfillment or has already been shipped, changes or cancellations may no longer be possible.
After delivery, any applicable return, exchange, or refund request will be handled according to our Return & Refund Policy.
8. Shipping and Delivery
Orders are prepared, shipped, and delivered according to our Shipping Policy.
Shipping availability and delivery times may depend on factors such as:
• Shipping destination
• Delivery method
• Carrier operations
• Customs procedures
• Public holidays
• Weather conditions
• Local delivery circumstances
• Other factors outside our reasonable control
Customers are responsible for entering accurate and complete shipping information.
FUNMODO® is not responsible for delays, failed delivery attempts, or additional costs resulting from inaccurate or incomplete address information supplied by the customer.
For complete shipping information, please review our Shipping Policy.
9. Customs, Duties, and International Orders
Orders shipped internationally may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country or local authorities.
Unless otherwise stated during checkout, customers are responsible for applicable customs duties, import taxes, or similar local charges.
Such charges are determined by the relevant authorities and are not controlled by FUNMODO®.
Customs processing may also affect delivery times.
10. Returns, Exchanges, and Refunds
Return, exchange, and refund requests are handled according to our Return & Refund Policy.
Customers must contact our customer support team and receive applicable instructions before returning a product.
When submitting a request, you may be asked to provide:
• Order number
• Email address used during checkout
• Product information
• Reason for the request
• Photos or supporting information, where applicable
Please do not return a product before receiving the relevant return instructions.
For complete conditions and procedures, please review our Return & Refund Policy.
11. Product Use
Customers are responsible for reviewing available product information before purchasing or using a product.
FUNMODO® offers different types of children’s toys, and individual products may have different:
• Recommended age guidance
• Components
• Setup or assembly requirements
• Usage instructions
• Warnings
• Adult supervision recommendations
Products should be used according to their intended purpose and any instructions or warnings provided with the product.
Where adult assembly or supervision is recommended or required, customers should follow the applicable guidance.
12. Product Support
If you receive a product with a manufacturing-related issue, shipping damage, missing components, incorrect items, or another product-related concern, please contact our customer service team.
Customer Support Email:
service@funmodo.com
We may ask for:
• Your order number
• Product details
• A description of the issue
• Photos or other supporting information
Product-related requests will be reviewed based on the specific circumstances.
For additional information, please review our Product Support & Warranty page.
13. Customer Responsibilities
When using funmodo.com or purchasing from FUNMODO®, customers are responsible for:
• Reviewing product information before purchase
• Providing accurate contact and shipping information
• Providing valid and authorized payment information
• Reviewing the order before completing checkout
• Following applicable product instructions and warnings
• Using products for their intended purpose
• Retaining relevant order information for customer service requests
• Providing accurate information when requesting support
14. Third-Party Services
FUNMODO® relies on third-party providers to support certain parts of our online store and business operations.
These may include providers involved in:
• Ecommerce technology
• Website hosting
• Payment processing
• Shipping and logistics
• Analytics
• Advertising and attribution
• Fraud prevention
• Customer service tools
• Website security
Our store is operated using Shopify technology and may also integrate with other third-party services.
Third-party providers may have their own terms, privacy notices, and service conditions.
Their services are governed by their applicable terms in addition to any terms that apply through FUNMODO®.
15. Website Availability
We aim to keep funmodo.com available and functioning properly.
However, we cannot guarantee that the website or every feature will always be available without interruption.
Website access may occasionally be affected by:
• Maintenance
• Technical issues
• Software updates
• Third-party service interruptions
• Security issues
• Events outside our reasonable control
We may update, modify, suspend, or discontinue website features when reasonably necessary.
16. Intellectual Property
Unless otherwise indicated, content made available through funmodo.com, including branding, website text, graphics, layouts, logos, and other original materials, may be protected by applicable intellectual property laws.
FUNMODO® branding and website materials should not be reproduced, distributed, or used for unauthorized commercial purposes without appropriate permission, except where otherwise permitted by applicable law.
17. Prohibited Use
Customers and website visitors must not use funmodo.com for unlawful, fraudulent, abusive, or unauthorized purposes.
This includes attempts to:
• Interfere with website operation or security
• Access systems or information without authorization
• Submit fraudulent orders or payment information
• Use automated tools in a way that disrupts website functionality
• Introduce malicious software or harmful code
• Misuse website content for unauthorized commercial activities
We may take reasonable steps to protect our website, customers, and business from prohibited activity.
18. Privacy
Personal information collected through funmodo.com is handled in accordance with our Privacy Policy and related privacy pages.
For additional information, please review:
• Privacy Policy
• Cookie Preferences
• Your Privacy Choices
These documents explain how personal information and certain tracking technologies may be handled and what privacy choices may be available.
19. Changes to These Terms & Conditions
We may revise these Terms & Conditions from time to time to reflect changes in:
• Our products or services
• Website features
• Business operations
• Technology
• Service providers
• Legal or regulatory requirements
When changes are made, the revised version will be published on this page.
Where an effective date or “Last updated” date is displayed, it should be updated when the Terms are materially revised.
20. Contact Us
If you have questions regarding these Terms & Conditions, an order, payment, shipping, product support, or another customer service matter, please contact:
Brand Name:
FUNMODO®
Official Website:
funmodo.com
Legal Entity:
Ganzhou Jingdu Information Technology Co., Ltd.
Unified Social Credit Code:
91360702MAEEX1QQ6T
Registered Address:
Room 11, 2nd Floor, Building 2, Huaerjie Mingfu, No. 12 Jiaxuan Road, Zhanggong District, Ganzhou, Jiangxi, China
Customer Support Email:
service@funmodo.com
Phone:
+86 199 0779 5717
FUNMODO® and the online store available at funmodo.com are operated by Ganzhou Jingdu Information Technology Co., Ltd.
The company is responsible for online store operations, customer support, order coordination, and related ecommerce activities.